Most quotation delays are not caused by a slow factory. They start with an RFQ that names a product category but leaves the project boundary open: “smart lock for apartments,” “video intercom with app,” or “access control for 1,000 doors.” Different suppliers then price different systems, and the comparison becomes a spreadsheet of unit prices with no shared scope.
A useful RFQ is not a long specification written before the design is known. It is a short, honest project brief that tells the supplier what is fixed, what is preferred and what is still unknown. The 12 inputs below are enough to start a technical and commercial review without pretending the design is already final.
The 12 inputs to include in a B2B RFQ
| # | Input | Send this information | It changes |
|---|---|---|---|
| 01 | Application | Apartment, villa, office, hotel, public building or mixed use | Product family, user workflow and environmental requirements |
| 02 | Scale | Units, doors, entrances, floors, sites and rollout phases | Architecture, quantities, server scope and deployment plan |
| 03 | Entry topology | Pedestrian gates, lobby doors, parking, lifts and secondary entrances | Door stations, controllers, readers and visitor paths |
| 04 | Credential method | PIN, RFID, fingerprint, face, mobile, QR or a mixed policy | Hardware choice, privacy review and fallback operation |
| 05 | Existing infrastructure | 2-wire bus, Ethernet, PoE, RS-485, Wiegand, OSDP or new cabling | Retrofit feasibility, accessories and installation labor |
| 06 | Power and environment | Supply, lock type, load, IP rating, temperature and mounting conditions | Electrical design, enclosure and field accessories |
| 07 | Interface requirements | SIP, ONVIF, API, lift, PMS, BMS, app or third-party platform | Integration effort, firmware and test responsibility |
| 08 | Network ownership | Customer LAN, dedicated VLAN, cloud, local server or hybrid | Addressing, cybersecurity review and support boundary |
| 09 | Destination route | Country, importer, intended use and known certification requirements | Documentation, radio approvals and available configuration |
| 10 | Brand scope | Standard supply, white label, OEM, ODM, packaging and app branding | MOQ, tooling, artwork, firmware and approval steps |
| 11 | Validation plan | Sample quantity, site test, acceptance criteria and required documents | Sample schedule, engineering time and release decision |
| 12 | Commercial plan | Target quantity, annual forecast, launch date, Incoterm and spare policy | Lead time, price basis, production allocation and after-sales plan |
Separate fixed requirements from open decisions
Mark each line in the RFQ as confirmed, preferred or to be proposed. For example, “PoE to each entrance” may be confirmed, while “mobile app” is only preferred until the property operator decides whether residents or guards will manage credentials.
This simple label prevents a common procurement error: treating a supplier suggestion as a contractual requirement in one quote and as an optional feature in another. It also gives the supplier permission to propose a lower-risk architecture when the original request is not yet technically closed.
What a useful drawing looks like
You do not need a fully coordinated construction drawing to start an RFQ. A marked-up PDF or simple plan is enough if it shows the items that change the system boundary:
- Every entrance, door, lift lobby and vehicle gate in scope.
- Approximate distance or cable route between field devices and the control point.
- Existing equipment that must remain, be replaced or be integrated.
- Network and power points, with unknown locations labeled as unknown.
- Unit count, apartment types and rollout phases for multi-site work.
Marking an uncertainty is more professional than hiding it. The quote can then carry an explicit assumption and a clear site-survey requirement.
Interfaces need names, not just acronyms
“ONVIF compatible” or “SIP supported” is not enough to compare two bids. State what the interface must do: video discovery in a VMS, two-way call setup, door release, event push, lift authorization or credential synchronization. For ONVIF access-control work, identify the expected profile and client behavior; ONVIF publishes separate profile scopes for access control and video functions, so the profile boundary should be part of the test plan.
The same principle applies to Wiegand, OSDP, RS-485 and API integrations. Name the direction of data, the event that must be exchanged and who supplies the test endpoint. This is where a short technical call before quotation can save weeks of email clarification.
MOQ, lead time and certification belong in the same conversation
MOQ is not a universal number. A standard product order, white-label packaging, an OEM firmware change and a new ODM design consume different production and approval resources. Ask the supplier to separate:
- Standard product quantity and price basis.
- Branding or packaging minimums.
- Engineering or tooling charges, if any.
- Sample availability and sample lead time.
- Mass-production lead time after approval.
- Certification or documentation included in the quoted scope.
Include the destination at the first request. A compliance route can affect the product variant, label, radio configuration and documentation pack. Adding it after the price is agreed creates avoidable rework.
How to compare the returned quotes
Normalize the replies into the same columns before choosing a supplier. At minimum compare hardware scope, firmware or app scope, licenses, integration responsibility, certification evidence, samples, packaging, spare parts, warranty, delivery term, payment term and exclusions. Ask each supplier to state assumptions on the quote itself.
If two quotes still cannot be compared, the problem is usually not the price. It means one of the 12 inputs is still open. Close that input, issue a revision number and request a refreshed quotation.
A concise RFQ opening you can reuse
That opening gives a supplier enough context to ask useful questions. For a formal submission, use the full 12-point checklist and attach the drawing, device schedule and acceptance requirements.
FAQ: B2B access control RFQs
Interface reference: ONVIF Profile A and ONVIF Profile C. For a project-specific quote, submit the completed brief through the RFQ page.
