Distributor
Builds local supply, inventory, reseller coverage and first-line commercial support for the agreed product range.
Global distributor pathway
Build a smart-access range for your market.
Define the territory, customer segments, product range and service model before discussing commercial terms. The route can include video intercom, smart locks, access control, smart home panels or a combined offer.
Role and fit
A distributor program is an operating model, not a discount table.
Healthy channel economics depend on stock, sales coverage, technical ownership, warranty handling and the customer segments being served.
What should a potential distributor send first? Send your company, country, current brands or product categories, target buyers, proposed product range, local technical capability and expected order range. This gives both sides enough information to assess fit before discussing confidential pricing or territory terms. Unit price is only one part of channel economics; installation effort, returns, service calls and support workload also affect the margin retained after the sale.
Dealer or integrator
Specifies, installs and commissions systems for defined projects, with technical scope checked against the building.
Regional agent
Develops qualified market opportunities without automatically taking stock, import or after-sales responsibility.
Range strategy
Sell a connected access offer, not isolated SKUs.
Start with one product family, then expand after the market, technical and support assumptions are validated.
Entrance and visitor communication
Check building type, cabling, network, unit count, door release, mobile use and required interfaces.
Review intercom distributor route →Door fit and credential policy
Confirm door preparation, mortise, user roles, administration, fallback access and destination requirements.
Review smart-lock distributor route →Connected in-home control
List the Tuya or Zigbee devices, panel location, power route and handover owner before adding a panel to the range.
Review panel distributor route →Intercom-to-lock project scope
Define local and cloud paths, unlock roles, failure behavior and acceptance evidence for the selected devices.
Review connection scope →Review sequence
Confirm the commercial route in four stages.
Confirm quantities, pricing, exclusivity, samples and support terms only after the range and responsibilities are clear.
Market case
Company, territory, customer segments, current coverage and local competitive context.
Product plan
Priority models, sample purpose, expected mix, branding route and project requirements.
Verification
Technical review, factory evidence, certification route and after-sales responsibility.
Commercial scope
Written quotation or agreement covering the confirmed market, products and obligations.
Channel evidence cluster
Five resources support one distributor decision.
Each resource answers one question and links back to this program hub and the relevant inquiry route.
FAQ
Distributor program questions.
These answers describe the review process without publishing terms that have not been confirmed for a specific market and product range.
What information is needed to review a distributor application?
Provide the company, territory, current customer segments, product focus, local sales and technical capability, expected order range and the support or documentation needed. Commercial terms are reviewed after the market and product route are defined.
Can a distributor request exclusive territory?
Territory arrangements can be reviewed for a qualified market plan, but they are not granted automatically or promised at first inquiry. The decision depends on coverage, product scope, commercial commitment, support capacity and existing channel conditions.
Are samples, training and marketing materials available?
These items can be included in a reviewed launch plan. The sample mix, training format, document languages, sales assets and related commercial terms are confirmed for the selected range and market.
Which certification documents are available to distributors?
The document route is checked by exact product model, hardware and firmware version, wireless functions, intended use and destination market. Request the required evidence for the quoted configuration rather than assuming that a family-level certificate applies to every SKU.
Channel inquiry
Start with your market case and operating capability.
Send your territory, customer segments, product focus, service capability and expected order range. We will identify the relevant route and the information needed for the next review.