CE-Certified Video Intercom & Smart Lock Supplier for Europe

Yes. Our smart locks are certified to EN 12209 Grade 3 for mechanical performance, covering 200,000 cycles of operation, anti-drill protection class 2, and corrosion resistance class 4. This meets the specification requirements for most European MDU, commercial, and hospitality applications. Full EN 12209 test reports from an EU-accredited testing laboratory are provided with each B2B order.

Yes. Our smart locks are compatible with DIN 18251 European mortise case profiles and standard EU door backsets of 55mm and 65mm. They are also compatible with British standard BS 3621 and French NF A2P door requirements. For non-standard door configurations common in older European buildings, please provide door specifications to our technical team for compatibility verification before ordering.

Yes. For German deployments, our cloud platform is hosted on AWS Frankfurt (eu-central-1) — all video data and access logs are stored and processed within Germany. We provide a full GDPR-compliant Data Processing Agreement (Auftragsverarbeitungsvertrag, AVV) in German for our DE B2B partners. Video retention is configurable to a maximum of 72 hours (compliant with most German data protection authority guidance on building CCTV systems) or up to 30 days for optional longer retention with appropriate justification.

Yes. All Trudian smart locks and video intercom systems sold into Great Britain carry UKCA marking in addition to CE marking, allowing the same hardware to be sold across both EU27 and UK markets without product modification. We provide a UK Declaration of Conformity and act as UK Responsible Person for our UK B2B partners, satisfying the requirement for a GB-address responsible party on the product. PSTI Act 2022 compliance documentation — unique default passwords, vulnerability disclosure policy, and minimum security update period statement — is included in our UK B2B documentation package.

Minimum order quantities for European B2B wholesale: standard stock models (no customization) from 50 units per SKU; OEM branding (your logo on hardware and packaging) from 200 units per SKU with 4–6 week production lead time; white-label app (your brand name and icon in App Store and Google Play) from 200 units with 6–10 week app configuration and store submission timeline. Sample orders of 1–5 units are available for technical evaluation before placing wholesale orders. European distributors with framework agreements receive preferential lead times and dedicated stock allocation.

For France: CE Declaration of Conformity with RED and RoHS compliance, WEEE producer registration support with French eco-organisations (Ecologic, EcoSystèmes), French-language user documentation and app interface, and GDPR data processing record (registre des activités de traitement) template for French B2B partners. NF certification support is available for products targeting bailleur social tenders. For Italy: CE documentation in Italian, Italian-language user manual and app, and technical specifications formatted for Italian condominio and amministratore procurement requirements. Both markets receive country-specific technical datasheets referencing local regulatory frameworks.

Standard production and shipping lead times from our Zhongshan factory: stock models 15–25 days production plus 10–15 days sea freight to Rotterdam or Felixstowe (25–40 days total door-to-port). Air freight option: 5–7 days from factory to European destination for urgent orders (additional cost). For European distributors holding safety stock, we recommend 60-day inventory buffer given sea freight lead times. DDP (Delivered Duty Paid) terms available for EU destinations — we handle customs clearance, EU import duty (3.7% on HTS 8301.40), and VAT on import, delivering cleared goods to your EU warehouse. EXW and FOB Yantian available for distributors with their own freight forwarders.