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Local certification, regional warehouse stock, and in-market support for the three largest B2B markets for video intercom doorbells and smart locks. 45+ countries served since 2015.
Trudian supplies B2B smart lock and video intercom products to distributors, system integrators, and property developers in Europe (UK, Germany, France, Italy, Spain, Poland, and EU27), Middle East and GCC (UAE, Saudi Arabia, Qatar, Kuwait, Oman, Bahrain), and the United States. Products are certified for each market: CE and UKCA for Europe, FCC for USA, SASO and TDRA for GCC. Open distributor territories are available in multiple markets — contact us for current territory availability.
Europe (EU27): CE marking mandatory (RED 2014/53/EU for radio, RoHS 2011/65/EU). UK: UKCA marking mandatory from January 2025. USA: FCC Part 15 Certification mandatory for wireless products. Saudi Arabia: SASO Certificate of Conformity and CST type approval for wireless products. UAE: TDRA type approval. Qatar: ICTRA approval. Kuwait: CITRA approval. All certifications are held by Trudian — documentation provided to distributors for their own market compliance requirements.
Yes. Exclusive distributor territories are currently open in multiple markets including Saudi Arabia, UAE, Qatar, Kuwait, Poland, Romania, Czech Republic, and several other European countries. Exclusive territory agreements provide protected pricing, marketing support, and certification documentation. Requirements vary by market — typically including local commercial registration, demonstrated distribution capability, and minimum annual purchase commitment. Contact our distribution team with your target territory and company profile for current availability and terms.
New regional distributors receive: complete certification documentation package for their market, product datasheets and technical documentation in local language (Arabic for GCC, German for DACH, French for France), sample units for customer demonstration and technical evaluation, co-marketing materials including product images and specification sheets, dedicated technical support contact for installer channel training, and pricing protected from direct factory competition in their territory. For large markets, trade show co-participation support is available.
Production lead time: 15-25 days for standard orders. Sea freight lead times from Zhongshan factory: Europe (Rotterdam, Felixstowe) 25-30 days, UAE (Jebel Ali) 18-22 days, Saudi Arabia (Dammam, Jeddah) 22-28 days, USA (Los Angeles, New York) 28-35 days. Air freight to any destination: 5-7 days. DDP (Delivered Duty Paid) terms available for EU, UK, UAE, Saudi Arabia, and USA — we handle customs clearance, import duty, and local delivery to your warehouse. Sample units ship via DHL Express or FedEx within 3-5 business days.
Yes. Full Arabic RTL interface is available on mobile apps, indoor monitors, cloud dashboard, and printed documentation. Arabic labeling on packaging meets SASO Arabic labeling requirements. Arabic-language WhatsApp technical support is available for GCC distributors and system integrators. Product datasheets and installation guides are provided in Arabic for all GCC catalogue products. For Saudi Arabia government tender submissions, Arabic technical documentation and SASO compliance documentation are included in the standard GCC distributor package.
Contact our distribution team via WhatsApp or email with your company profile including: company name and registration country, target market and distribution territory, existing product lines and customer segments (property developers, system integrators, security dealers), current annual turnover and team size, and specific products of interest. We respond within 24 hours with territory availability, distributor agreement terms, and next steps. For GCC markets, Arabic-language communication is available throughout the application process.