Trudian
Smart lock distributor route

Stock smart locks that fit the doors and the service model.

Trudian helps importers, wholesalers and property-focused channels define a smart-lock range around door preparation, credentials, software ownership and after-sales work. Start with a named market and door profile before discussing stock or territory terms.

Distributor readiness

The right lock is the one your channel can install and support.

Unit price is only one input. Door preparation, credential administration, battery service, returns and support calls shape the total channel cost.

01 / DOOR FIT

Map the installed base

Use a door and mortise checklist before selecting a “universal” lock for a country or property segment.

  • Door thickness and material
  • Mortise and handle geometry
  • Indoor, outdoor and weather exposure
02 / CREDENTIAL POLICY

Define who gets access

Match credentials and fallback rules to resident, guest, staff, rental or office operations.

  • Admin and user roles
  • Offline and emergency access
  • Audit and deletion expectations
03 / SERVICE MODEL

Own the life cycle

Agree who handles batteries, spare parts, app accounts, field faults, RMA triage and customer handover.

  • Sample and pilot purpose
  • Installer training materials
  • Written escalation route
Product-line shortlist

Build the range around the door and the buyer.

Use the model pages for the technical record, then request a written configuration review before stocking multiple variants.

MULTI-CREDENTIAL

TD-X2-B

Review the published face, palm-vein, fingerprint, card, PIN and app credential mix by model.

Review TD-X2-B →
PROJECT LOCK

TD-M1-B

Check the selected credential, door-fit and project-management route for the named installation.

Review TD-M1-B →
Evidence boundary

Keep certification and compatibility tied to the supplied variant.

Model, hardware revision, firmware, brand arrangement and destination determine the document route.

Include these checks in the distributor brief

Give procurement and installers a quote they can actually validate.

  • Exact lock, mortise and accessory models
  • Door sample, thickness and preparation photos
  • Credential, admin and fallback policy
  • App, gateway and account ownership
  • Destination labeling and document route
  • Battery, spare and RMA expectations
Buyer FAQ

Smart lock distributor questions.

Short answers for the first commercial and technical review.

What does a smart lock distributor review cover?

The review can cover target doors, mortise and handle fit, credential policy, app or local-management route, samples, documentation, spare parts, warranty and first-line support. The selected model, market and written commercial scope define the final deliverables.

Which smart lock should a distributor stock first?

Choose by door population and operating workflow rather than credential count alone. Confirm door preparation, mortise, indoor or outdoor exposure, user roles, fallback access, app ownership, battery service and the target market before selecting a sample mix.

Can Trudian confirm smart-lock app and integration compatibility?

App, gateway and integration behaviour is checked by model, firmware, account route and required function. Share the named platform, user roles, offline requirement and acceptance test; a platform name does not guarantee every workflow on every lock.

What is the MOQ for a smart lock distributor?

Standard supply starts at 200 units. OEM or private-label programmes start at 500 units, and ODM development starts at 1,000 units. Final mix, lead time, documentation and service scope are confirmed in the written quotation. Final MOQ and pricing are confirmed by selected model, customization scope, packaging route, destination market and written quotation.

What is the MOQ for smart lock OEM or private label?

OEM and private-label smart-lock programmes start at 500 units for planning. Final quantity and scope depend on the lock body, app route, firmware, branding, destination and written quotation. See the smart lock OEM supplier page for the commercial review.

Reduce door-fit risk before you commit inventory.

Share the target market, door profile, credential policy and expected order range. We will identify the relevant models, evidence and channel review.

Smart lock distributor brief: door fit, credentials and service

A smart-lock range is ready for channel sales when every stocked model has a known door fit, credential path, fallback and support record. Compare installed conditions before committing inventory.

Checks before shortlisting

  1. TD-X2-B, TD-M1-B and TD-M45 are compared by measured door, lock body and display requirement.
  2. Backset, door thickness, handing and mortise are recorded together for each door type.
  3. BLE, Wi-Fi, NFC and PIN are matched to resident, staff, guest and fallback workflows.
  4. AA, AAA or another documented battery route is tied to low-power and emergency access tests.
  5. Sample door, pilot batch and stocking order are separate gates.
  6. CE and UKCA evidence stays with the exact model, label, manual and destination.
  7. RMA intake requires model, firmware, battery, event log, door photo and reproduction step.

Implementation and handover

  1. Group the channel's doors by thickness, backset, handing and lock body.
  2. Install the tightest or most common fit as the sample door.
  3. Test lock, unlock, credential fallback, low power, app handover and mechanical override.
  4. Tie the result to model, firmware, batch, spare and RMA evidence.
  5. Approve stocking only after the sample exception list is closed.

Risks to resolve before supply

  • A catalogue family can hide a different mortise, handing or display requirement.
  • A credential path without fallback can create a service call when the battery or network is low.
  • A stocking decision based on one easy door can amplify fit returns.
  • A certificate or manual for one SKU cannot cover a different stocked variant automatically.

Before requesting a quote

Stock only the models whose door, credential, fallback, document and RMA records pass the same written sample gate. Send the schedule through the RFQ route. Share the selected model, configuration and destination market through the project RFQ route.